Last Updated: August 11, 2023

Welcome to Ember and Spruce, LLC. We value the trust you place in us and are committed to safeguarding your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data.

1. Information We Collect

When you interact with Ember and Spruce, LLC, we may collect the following types of information:

  • Personal Information: This includes, but is not limited to, your name, shipping address, billing address, email address, phone number, and any other information you provide when placing an order or making an inquiry.
  • Order Information: Details about the products you order, your order history, and any customization or personalization details you provide.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Fulfilling Orders: To process, produce, and ship the products you order.
  • Customer Support: To respond to your inquiries, feedback, or any other form of communication.
  • Marketing: To send you promotional materials, newsletters, and other communications about our products, services, and offers. You can opt-out of these communications at any time by following the unsubscribe link in our emails or contacting us directly.
  • Improving Our Services: To analyze user behavior and preferences to enhance the quality of our products and user experience.

3. Sharing Your Information

We are committed to ensuring that your personal information is protected and not misused. We will never sell your personal information to third parties. However, we may share your information with trusted third-party service providers to help us fulfill orders, process payments, or manage our marketing campaigns. These third parties are contractually obligated to protect your data and use it only for the purposes for which it was shared.

4. Your Choices and Rights

  • Opting Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can opt-out by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us directly.
  • Access and Corrections: You have the right to access the personal information we hold about you and to ask for corrections, updates, or deletions. Please contact us if you wish to exercise these rights.

5. Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encrypted data transmissions, and regular reviews of our security practices and systems. While we strive to protect your personal information, we cannot guarantee its absolute security. Any transmission of information is at your own risk.

6. Changes to This Privacy Policy

From time to time, we may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Last Updated” date at the top of this policy will be revised. We encourage you to review this Privacy Policy regularly to stay informed.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ember and Spruce, LLC

Thank you for trusting Ember and Spruce, LLC with your personal information. We are committed to ensuring your privacy and providing a secure shopping experience.

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